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Limitation of Liability.
Boston NeuroDynamics is not responsible for and does not endorse the thoughts, opinions and positions of third-party users on the site who contribute comments, posts or other content directly to our site. Boston NeuroDynamics is not responsible for and does not endorse statements or content linked to from this website, or content on third-party websites that include links to this website.
Permitted Use.
Content on this site may be linked to and/or cited appropriately. However, Boston NeuroDynamics retains the copyright for all content herein, and any text, graphics, data, images, logos, video clips or other content may not be reproduced without prior written authorization from Boston NeuroDynamics. Copyright (©) 2021, Boston NeuroDynamics. All Rights Reserved.
Courses Refund and Cancellation Policy
Boston NeuroDynamics (BND) is committed to providing high-quality professional education. The following policy governs all course registrations.
| Course Type | Refund Window | Condition | Refund Amount |
| On-Demand | 7 Days from purchase | < 10% of modules viewed | Full refund after $100 admin fee |
| On-Demand | Any time | < 30% of the modules viewed | 50% refund back after $100 admin fee or |
| On-Demand | Any time | > 30% of the modules viewed | No refund |
| Live/In-Person | 30+ Days before start | n/a | Full refund after $100 admin fee or Full credit with no admin fee |
| Live/In-Person | 14-29 Days before start | n/a | 50% refund after $100 admin fee or Full refund with no admin fee |
| Live/In-Person | <14 Day before start | n/a | No refund |
A. On-Demand Courses
Your eligibility for a refund or credit is determined primarily by the percentage of course material accessed before requesting for a refund. Please note that the 100% refund option is strictly time-limited.
1. Minimal Access (less than 10% Viewed)
- Within 7 Days of Purchase: You are eligible for a 100% refund of the course fee (minus a $100 non-refundable administrative fee).
- After 7 Days of Purchase: You fall into the “Partial Access” category below (50% refund).
2. Partial Access (less than 30% Viewed)
If you have viewed less than 30% of the course modules—regardless of how long ago you purchased the course—you may choose one of the following:
- 50% Refund: Issued to your original payment method (minus the $100 non-refundable administrative fee).
3. Extensive Access (30% or More Viewed)
- No Refund/No Credit: Once 30% or more of the course modules have been accessed, the course is considered fully delivered. No refunds or course credits will be issued under any circumstances.
B. Live / In-Person (Synchronous/Hybrid) Courses
- 30+ Days Prior to Start: Full refund, minus a $100 non-refundable administrative fee.
- 14–29 Days Prior to Start: Your choice of a 50% refund or a 100% course credit toward a future BND training (valid for 12 months).
- Less than 14 Days Prior to Start: No refunds or credits are available due to fixed costs related to venue, staffing, and equipment.
C. General Provisions
- Administrative Fee: The $100 fee covers merchant processing and administrative work.
Travel Liability: BND is not responsible for non-refundable travel or lodging expenses in the event of a course cancellation.